# Service

- Link: https://hearthsidepatio.com/service/
- Published: 2019-11-05T16:37:13-05:00
- Author: John Mazza

# Service

### Service…what sets us apart!

**Hearthside strives to provide quality service on every job.  We provide:**

 * Site visits for every installed project
 * Start-up for new gas appliances after the gas has been connected
 * 2 year Service Warranty for all installed products…Warranty includes:
    - All parts and labor (even if not covered by the manufacturer) from any issue
      in workmanship or product failure.  Not included is any damage from improper
      customer operation.
 * Hearthside has factory trained technicians at each location ([Warwick, RI](https://hearthsidepatio.com/service/884-401-2876),
   [Westport, MA](https://hearthsidepatio.com/service/844-774-2876), [Holliston, MA](https://hearthsidepatio.com/service/844-508-2876)).

**If you need service or parts for your appliance, complete the Service/Parts Request
Form.  In our busy season (the Fall), it might take us 48 hours to respond.**

To avoid delays and lengthy service schedules, [sign up today for our annual Hearthcare ™ preventative maintenance program!](https://hearthsidepatio.com/service/hearthcare-tm/)

[Complete Service/Parts Request Form](https://hearthcorp.activehosted.com/f/46)

![Gas Fireplace Service Technician](https://hearthsidepatio.com/wp-content/uploads/
2020/02/gas_fireplace_service_tech.jpg "gas_fireplace_service_tech")