# Hearthcare ™

- Link: https://hearthsidepatio.com/service/hearthcare-tm/
- Published: 2025-04-03T14:03:14-04:00
- Author: hearthsideri

So next Fall, when the first cold night comes, you try to turn on your fireplace
for the first time that season…but it doesn’t start!  So you call your local Hearth
service company, and are told that you have to wait 6 to 8 weeks before they have
a slot open.  Why does this happen? Because there are only so many qualified technicians
in the industry, and even though Hearthside is the largest retailer in New England,
we have a limited number of factory-trained technicians.

#### So to address this issue, Hearthside has created **Hearthcare ™, our annual Preventive Maintenance Program.  **This program runs from April 1 to August 31st, and offers customers significant advantages.

 * **First Service call included at a r****educed service call rate (roughly 1/2
   our “in season” rate)**
 * **Discounts on any parts required for repairs**
 * **Access to priority scheduling**
 * **Discounted service rates for any service calls during the 12-month program 
   period**
 * **Peace-of-mind that your hearth appliance (pellet or gas) is operating properly
   and safely**

Sign Up Now for Hearthcare ™