Service…what sets us apart!

Hearthside strives to provide quality service on every job.  We provide:

  • Site visits for every installed project
  • Start-up for new gas appliances after the gas has been connected
  • 2 year Service Warranty for all installed products…Warranty includes:
    • All parts and labor (even if not covered by the manufacturer) from any issue in workmanship or product failure.  Not included is any damage from improper customer operation.
  • Hearthside has factory trained technicians at each location (Warwick, RI, Westport, MA, Holliston, MA).

If you need service or parts for your appliance, complete the Service/Parts Request Form.  In our busy season (the Fall), it might take us 48 hours to respond.

Gas Fireplace Service Technician

Hearthside conducts an in-house Site Visit for every installed hearth product we sell.

Beat the rush and schedule your Site Visit today!