About Hearthside Fireplace & Patio RI
Hearthside Fireplace & Patio has been Bringing Families Together Since 1991™. As a family owned business with extensive experience in the hearth and patio industry, our staff of knowledgeable sales and service professionals strive to assist every customer find the right product and solution to meet their needs. Our company philosophy is to provide the customer with the best experience throughout the buying experience:
- KNOWLEDGEABLE SALES STAFF
- PROFESSIONAL INSTALLATION
- AFTER-SALES SERVICE
Hearthside Fireplace & Patio stands behind every sale, and has assembled the leading brands for hearth and patio products to ensure that every customer is satisfied for years to come. Our customers are customers for the long-haul, not just a one time transaction.
At Hearthside Patio, our sales professionals are constantly undergoing training on new products, regulatory changes, and installation requirements in order to better communicate and educate our customers. Our goal is to ensure that the customer not only understands what they are buying, but why it’s the best choice.
Our certified and trained installers are focused on ensuring a safe, professional installation of every product – from a simple glass door to a complex central heating system. Our installers undergo weekly training and education on product installations, job safety, and customer service.
After sales service is a critical component to ensuring a smooth functioning product. Hearth and patio products are electromechanical in nature, and require ongoing maintenance. Our full-time service technicians ensure that your purchase continues to operate smoothly for years to come.