So next Fall, when the first cold night comes, you try to turn on your fireplace for the first time that season…but it doesn’t start! So you call your local Hearth service company, and are told that you have to wait 6 to 8 weeks before they have a slot open. Why does this happen? Because there are only so many qualified technicians in the industry, and even though Hearthside is the largest retailer in New England, we have a limited number of factory-trained technicians.
So to address this issue, Hearthside has created Hearthcare ™, our annual Preventive Maintenance Program. This program runs from April 1 to August 31st, and offers customers significant advantages.
- First Service call included at a reduced service call rate (roughly 1/2 our “in season” rate)
- Discounts on any parts required for repairs
- Access to priority scheduling
- Discounted service rates for any service calls during the 12-month program period
- Peace-of-mind that your hearth appliance (pellet or gas) is operating properly and safely
Sign Up Now for Hearthcare ™